PayPal 
You can pay now using PayPal/credit card (You do not need a PayPal account). In the Checkout select Credit Card (Paypal) as your preferred payment method. Once directed through to PayPal select pay by credit card/debit card, which is the bottom option.
Internet Banking
Internet Banking payment option is available through our secure checkout process.
Your order will be dispatched promptly once payment is received.
If you have any other enquiries please feel free to contact us on
0800 IMMUNO (466866) or email
info@immunovetnewzealand.co.nz
Shipping and Refund Policy
If we have the product you order in stock (and we usually do) we will process and dispatch your order asap once payment has been received in full. We now send out orders twice per week minimum. Immunovet has moved and is situated more rural than it was previously. Please remember to order before you run out of Immunovet as daily use is important, especially in the first few months.
We provide an unconditional money-back guarantee on all unopened goods returned in original condition within 10 days of receipt. Damaged goods will be returned and replaced at our cost provided we are notified upon receipt of your damaged items.
We offer FREE delivery within New Zealand on all orders.
You can expect to receive your goods within 5 working days of having placed your order. We send Tracked by New Zealand Post unless specifically requested otherwise. Please be aware we are based in North Canterbury NOT Auckland. We ship Mon, Wed & Friday's early in the morning.
If delivery is to a business you must include the business name in your delivery address. Please ensure that you include your physical delivery address and/or Rural Delivery address at the time of making your order. Yes, we deliver to PO Boxes.
We accept responsibility for parcels lost in transit in New Zealand prior to their having been delivered to your home/business provided we are notified within 7 days. We cannot accept responsibility for your parcel once delivery has been made. PLEASE NOTE: We have absorbed all costs to keep your prices as is since 2015, we cannot be held responsible for items stolen from your mailbox or put in the wrong box by the mailman, if NZ Post traces it to your letterbox, then it has been delivered (please check with neighbours if in a line of boxes)
